Reply to your LemonSqueezy receipt from support@easyflysim.com. We re-issue within 24h.
In app: LOGS → SEND REPORT. Or email logs from %LocalAppData%/EasyFly/ + aircraft + route (e.g. LROP→LOWI).
Write to support first — most cases are a setting or an unverified airframe, fixed in minutes. Genuine failures get refunded.
flightsim.to comments + Discord (link in footer). For Marketplace EFB-lite questions, mention “LITE”.